Good Practice Communication Skills in English for the Medical Practitioner

Good Practice focuses on the language and communication skills that doctors need to make consultations more effective using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness. The DVD is a unique tool that offers students the chance to observe a range of doctor-patient encounters. As well as consolidating language and communication strategies presented in the Student’s Book, the DVD also allows learners to explore the importance and impact of non-verbal communication. Each DVD scene is accompanied by a worksheet that encourages students to reflect on various aspects of the consultation.